Internet Providersxfinity.com
Xfinity (Comcast) Outage
Xfinity / Comcast internet, TV, and phone outages — see whether other Xfinity customers are reporting problems and rule out modem, line, or area-wide issues before calling. Check live server status, AI-detected outage signals, and community reports below.
This status page is powered by WebsiteDown™, a real-time outage detection platform.
Isolated or user-side issue
The site looks operational from our probe. If you're having problems, try refreshing or checking your connection.
Down for everyone or just you?
Down for everyone
Our probe fails · Server-side outage · Status page incident
Just you
Our probe succeeds · Try: clear cache, switch network, disable VPN
Get alerted when Xfinity (Comcast) goes down
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Xfinity (Comcast) Not Working? Try These Fixes
- 1Check user-report volume on this page — a spike is the clearest signal of a neighbourhood or regional Xfinity outage
- 2Look at Xfinity's own status: Xfinity app → Internet → Status, or visit xfinity.com/support
- 3Ask a neighbour on Xfinity if they're also affected — confirms a node/area outage vs. equipment issue at your address
- 4Test the Xfinity website from cellular data — if it loads, the problem is on your side or in your local node
- 5Restart your modem and router: unplug both 30 seconds, plug the modem in first, wait 2 minutes for sync, then the router
- 6Connect a laptop directly to the modem via ethernet and try to load a page — isolates router/Wi-Fi issues from Xfinity service
- 7Call 1-800-934-6489 only after you've ruled out a widespread outage, otherwise expect long wait times during big events
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Get alerted when Xfinity (Comcast) goes down
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