Why can't I access Microsoft 365?

If Microsoft 365 appears up in our check but you can't reach it, try: clearing browser cache, flushing DNS (ipconfig /flushdns or sudo dscacheutil -flushcache), switching from Wi-Fi to mobile data, or disabling your VPN.

Does Microsoft 365 have an official status page?

Yes — Microsoft 365 publishes service health at https://status.cloud.microsoft. WebsiteDown also monitors microsoft365.com independently with HTTP probes and community reports.

How long do Microsoft 365 outages usually last?

Most Microsoft 365 outages resolve within minutes to a few hours. Extended outages are rare for major services. Check our incident history for past resolution times.

How do I check if Microsoft 365 is down?

Visit the Microsoft 365 page on WebsiteDown for a server-side HTTP probe of microsoft365.com. We also scan social media, news, and status pages for outage signals.

Can I access my Microsoft 365 files offline?

Some Microsoft 365 features may work offline if you've enabled offline access. Check the app settings for offline mode — previously synced documents should still be available.

Will I lose unsaved work during a Microsoft 365 outage?

Most Microsoft 365 products auto-save frequently. If you're mid-edit during an outage, your work is usually preserved up to the last auto-save point.

Productivitymicrosoft365.com

Is Microsoft 365 Down Right Now?

Microsoft 365 is a productivity platform for notes, documents, collaboration, and team workflows. The official status page is at https://status.cloud.microsoft. Check live server status, AI-detected outage signals, and community reports below.

This status page is powered by WebsiteDown™, a real-time outage detection platform.

Are you having issues with Microsoft 365?

Latest outage news

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Outage news, incident reports, and downtime analysisAll Microsoft 365 coverage →

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Down for everyone or just you?

Down for everyone

Our probe fails · Server-side outage · Status page incident

Just you

Our probe succeeds · Try: clear cache, switch network, disable VPN

Get alerted when Microsoft 365 goes down

One email when the status flips. No account needed.

Microsoft 365 Not Working? Try These Fixes

1Refresh the page or force-close and reopen the Microsoft 365 app
2Try the web version at microsoft365.com if the desktop app is failing to load
3Clear the Microsoft 365 app cache or browser cookies for microsoft365.com
4Log out and back in to refresh your workspace session token
5Check the Microsoft 365 status page at https://status.cloud.microsoft for active incidents
6Try a different browser or disable browser extensions that interact with productivity apps
7Check Microsoft 365 on social media for real-time updates during incidents