Are you having issues with Genshin Impact?
Down for everyone or just you? Down for everyone
Our probe fails · Server-side outage · Status page incident
Just you
Our probe succeeds · Try: clear cache, switch network, disable VPN
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Genshin Impact Not Working? Try These Fixes
- 1Restart the Genshin Impact client or app — login server issues often clear within minutes
- 2Check your internet connection and run a speed/latency test at fast.com
- 3Disable VPN if you're using one — gaming services can block or throttle VPN traffic
- 4Try a different server or region inside Genshin Impact if per-region outages are possible
- 5Clear the Genshin Impact cache from its settings or reinstall if the client is crashing
- 6Check your firewall and antivirus — they can block game traffic on port changes
- 7Follow Genshin Impact on social media for real-time outage announcements from the team
Incident History
Last 30 daysNo recent incidents recorded by WebsiteDown
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